Lomma Agency Privacy Policy
Last updated: July 7, 2025
At Lomma Agency, we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how Lomma Agency (“we,” “us,” or “the Company”) collects, uses, and shares your personal information when you visit our website https://lommaagency.com/ (the “Website”) and when you interact with our services.
By using our Website or our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect different types of information to provide and improve our services:
a. Information You Provide Directly to Us: We collect personal information that you provide directly to us when placing an order through our checkout process. This information includes:
- Contact Data: Name, email address, cell phone number.
b. Information Collected Automatically (Tracking Technologies and Cookies): When you visit our Website, we and our third-party service providers automatically collect certain information about your device and Browse activity. This information is collected using cookies, pixels, and similar tracking technologies. This information helps us understand how you interact with our Website and improve your experience. Automatically collected information may include:
- Internet Protocol (IP) address.
- Browser type and version.
- Pages of our Website that you visit.
- Time and date of your visit.
- Time spent on those pages.
- Tracking data on how you arrived at our Website.
We use the following analytics and advertising tools, which utilize cookies:
- Google Analytics: To understand website traffic and usage.
- Facebook Pixel: To measure the effectiveness of our Facebook advertising campaigns and to deliver personalized advertising to you.
- Google Ads: To measure the effectiveness of our Google advertising campaigns and to deliver personalized advertising to you.
Currently, we do not embed third-party content (such as YouTube/Vimeo videos, social media feeds, Google Maps) on our Website that may set their own cookies.
2. How We Use Your Information
We use the collected information for the following purposes:
- To process and manage your orders: To complete transactions and deliver the services you have purchased.
- To enhance your experience on our Website: To analyze how our site is used to improve its functionality and usability.
- For personalized advertising and re-targeting: To display relevant Lomma Agency advertisements on other platforms based on your activity on our Website.
- For internal analysis, market research, and new service development: To understand market trends, analyze the performance of our services, and develop new offerings.
- For customer support: To respond to your inquiries and provide you with support related to our services.
We do not use your personal information to send newsletters or non-transactional marketing emails.
3. Sharing Your Information
We share your personal information with third parties in the following circumstances and solely for the purposes described in this Privacy Policy:
- Payment Processors: We share payment information with PayPal to securely process your transactions. Lomma Agency does not directly store your full credit or debit card information; this is managed directly by our payment processor.
- Hosting Providers: Our Website is hosted by HostGator, who may have access to data stored on our servers for operational and maintenance purposes.
- Analytics and Advertising Tools: We share data with Google Analytics, Facebook Pixel, and Google Ads for web analytics, advertising campaign measurement, and personalized advertising purposes, as described in Section 1.
- Legal Compliance: We may disclose your information when required by law or in response to valid legal requests (e.g., court orders, subpoenas).
- Protection of Rights: We may disclose your information to protect our rights, property, or safety, or those of other users.
We do not sell or share your personal information with third parties for their direct marketing purposes.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the purpose of its use. For example, data related to your orders will be retained for as long as necessary for transactional, warranty, or legal purposes.
5. Your Privacy Rights
You have certain rights regarding your personal information. Lomma Agency provides you with the means to exercise these rights:
- Access and Data Management: You can access and manage your personal data by logging into your user dashboard on our Website. From there, you can update or delete certain information.
- Right to Request Copies or Deletion: If you wish to request a copy of your personal data or its deletion, you can do so by logging into your user dashboard and using the available options there.
- Right to Opt-Out of Sale/Sharing of Personal Information: Although Lomma Agency does not sell or share your personal information with third parties for their direct marketing purposes, you have the right to confirm this. If US state privacy laws (such as California’s CCPA/CPRA) grant you this right, you may contact us to exercise any applicable rights, even though our current practices do not involve selling or sharing data for these purposes.
6. Children’s Privacy
Our Website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at comercial@lommaagency.com and we will delete such information from our records.
7. Security of Your Data
We strive to use commercially reasonable security measures designed to protect the personal information we collect. However, no data transmission over the Internet or electronic storage system can be guaranteed to be 100% secure. Therefore, we cannot guarantee the absolute security of your personal information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us:
- Department: Customer Support
- Email:
comercial@lommaagency.com - Phone Number:
+57 3212543216